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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
1006501 Jun 12, 2018 2:09 PM (in response to Oscar Aullon)Dear Oscar,
My name is Darina Yordanova and I am part of the LMC team.
Unfortunately, we have not receive the requested file.
Could you send us again?
Kind regards,
Darina
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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
Oscar Aullon Jun 12, 2018 2:13 PM (in response to 1006501)Can you give me your email to get a copy?
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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
1006501 Jun 12, 2018 2:31 PM (in response to Oscar Aullon)Dear Oscar,
You could send it in the Toolbox Helpdesk, where the discussion with Georgi is.
https://qsartoolbox.freshdesk.com/helpdesk/dashboard?view=standard
Thank you.
Kind regards,
Darina
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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
Oscar Aullon Jun 12, 2018 2:43 PM (in response to 1006501)I am not allowed to access this page.
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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
Oscar Aullon Jun 20, 2018 8:23 AM (in response to 1006501)Darina Yordanova
I sent you by mail several times, did you recived? Do you have any problems?
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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
862758 Jun 20, 2018 8:43 AM (in response to Oscar Aullon)Dear Oscar,
the last input that we've received from you (in the QSAR Toolbox Helpdesk) is on May 8th. The same day, my colleague Georgi has requested that you send him a configuration file from your Toolbox installation. Since then, we have sent two more messages through the helpdesk (addressed to the same email account that you have been registered with) and have not received any replies. As we keep receiving inquiries from other users, we assume that the helpdesk is functioning properly. I have verified that your account on our helpdesk is active and I don't see a reason why we are not getting your messages.
I would suggest that you open a new ticket supplying the requested config file.
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Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
Oscar Aullon Jun 28, 2018 8:32 AM (in response to 862758) -
Re: QSAR Toolbox 4.2 server doesn't run the Windows Service
Oscar Aullon Jun 28, 2018 8:54 AM (in response to 862758)I had answer today
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